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Gregor Prah impersonating active listening as a new manager.
The skill every new manager should master first

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Congratulations! You've been promoted to a managerial role. The excitement is palpable, but if you're like most new managers, there's also a nagging question in the back of your mind:Ā What now?Ā You've entered uncharted waters, and the skills that made you successful as an individual contributor w...

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